Extensive Online Documentation in Shared Hosting
If you’ve ordered your very first shared hosting plan from our company or have migrated your website over to us, you’ll get accustomed to our services and our in-house created Hepsia hosting Control Panel very quickly as we have prepared an in-depth web-based knowledge base where you can find all the information that you’ll ever need – both general info regarding the service as a whole and more concrete info about the separate functions that you can use and the problems that you might face. The articles themselves are located in two places. The full article list is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in each and every section of the Control Panel too. You can discover how to do practically everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature comprehensive guidelines, so you’ll never become puzzled due to an unclear text. Of course, if you come across a more specific problem and you cannot find a solution in our knowledge base, you can get in touch with our customer service team representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers offer an elaborate online article library where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we’ve obtained from our customers through the years and, as a consequence, our articles cover specific issues that you might come across and include the fastest means of solving them, for example getting an HTTP 500 error message or not being able to send email messages from your desktop computer even though you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can consult them whenever you need. They can help you expand your knowledge not only about our platform, but also about the web hosting realm as a whole, as they feature thorough guidelines and general info such as what cron jobs or file permissions are.