Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our shared plans packages, which means that each individual advice request you send is going to be reacted to in less than one hour max. Our support crew members are educated to quickly overcome any case and to provide you with timely information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our crew of technicians will undoubtedly be on the web for you 24x7x365 to react to all your issues and to eliminate any issue you will have. You also can post a help support ticket from the A Bit Server Web Control Panel or send us an email anytime. Moreover, on business days, you’ll be able to give us a call or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives an extensive knowledge base that’s integrated into all sections. In each section, you will find a Help control key which will load for you a variety of step–by–step online classes on how to make use of a selected feature or execute a selected action. Furthermore, we have generated training video clips so you can get a better idea of the Control Panel’s interface.